Retail & Commerce
Turn a recommendation into a connected purchase.
Connect product recommendations, in-practice purchasing, stock management, and the path to patient reordering in one healthcare-focused operating system.
Healthcare retail, built around the practice. Patients can purchase products where care happens today while practices build toward future reordering and supported fulfillment options.
Practice retailBrowse products
Connected toLocation stock
Connected toRetail activity
After the recommendation
Turn recommendations into a connected purchase.
Patients can browse or scan the products a practice makes available, complete checkout, and leave with what they need. The sale remains connected to the product and location records behind it.
- Practice-selected products remain at the center of the experience.
- Patient-facing checkout does not require a disconnected retail system.
- Stock-linked sales give teams a clearer view of availability and movement.
iPad kiosk experience A simple path from shelf to sale
- Browse
See the practice’s available products.
- Scan
Identify a product at the shelf.
- Pay
Complete an in-practice purchase.
- Take
Leave with the product in hand.
Practice control
The practice decides what belongs on the shelf.
iPothecary supports products the organization chooses to make available. Providers retain clinical judgment, and patients decide whether and how they purchase.
iPothecary supports the recommendation. It does not make the recommendation.
Retail by locationPractice view
One practice-wide operational view
Multi-location retail
One system across every location.
Understand how products move through the practice. Review sales, stock, receiving, and location activity together so teams can see where replenishment is needed and where inventory may be sitting too long.
Sales by location On-hand stock Product movement Replenishment context
Explore Inventory & Operations → Practice storefront
Your practice. Your curated catalog.
Extend the product relationship beyond the physical office with a practice-branded shopping experience built around the products the care team chooses to offer—not an endless, unrelated marketplace.
Practice-selected assortment
Keep the catalog focused on products providers recommend and the vendors the practice works with.
A familiar patient relationship
Help patients return to the practice’s product experience instead of sending them to an unrelated marketplace.
Connected operations
Keep patient-facing commerce connected to the catalog, locations, inventory, and operational records behind it.
Built for what comes next
From the practice shelf to a more convenient reorder.
iPothecary is extending the retail experience beyond the office. The direction is simple: make routine replenishment easier for patients while preserving the relationship with the practice that selected or recommended the product.
Buy it in the office today. Reorder it from home tomorrow.
Available foundation Connected in-practice retail
- Practice-selected catalog
- Kiosk and assisted purchasing
- Stock-linked transactions
Planned expansion Reordering and broader fulfillment
- Online reordering
- Clinic pickup and partner fulfillment
- Home delivery and recurring orders
Product operations
The relationship with a product should not end at checkout.
Healthcare products carry more operational context than ordinary SKUs. Purchasing, receiving, inventory, locations, sales, lot and expiration information where applicable, and safety workflows can remain connected throughout the product journey.
- Purchase
- Receive
- Stock
- Recommend
- Sell
- Reorder
- Safety
Clinical independence
Commerce should support care—not influence it.
iPothecary connects the operational workflow around products a practice chooses to support. It does not replace clinical judgment or turn commercial incentives into recommendations.
How We Do Business →Built around your practice
Your workflow should not have to fit somebody else’s software.
Every practice handles retail, inventory, purchasing, product recommendations, and patient safety a little differently. iPothecary is designed to be configured around the way your organization actually operates.
Workflow scope
Shape the system around the operation.
That can include practice-specific workflows, product information, locations, and patient-facing retail.
- Practice-specific product catalogs
- Custom retail and checkout workflows
- Location and stock-room configuration
- Receiving, replenishment, and stock movement
- Product scanning and labeling
- Lot and expiration tracking
- Safety and recall processes
- Practice-specific roles and permissions
- Reporting and operational dashboards
- Vendor and purchasing workflows
- Patient pickup and fulfillment workflows
- Future home-delivery and recurring-order programs
Implementation support
Software is only part of the implementation.
iPothecary is building a forward-deployed implementation team to work directly with practices during rollout. The goal is to understand how products move through the organization and help teams shape sustainable daily workflows.
Retail setupDisplay, kiosk positioning, checkout, and staff-assisted retail.
Inventory designLocations, stock areas, receiving, transfers, counts, and reorder points.
Product catalog setupProducts, vendors, identifiers, and product information.
Scanning and hardwareKiosks, tablets, scanners, label printers, and checkout hardware.
Safety and recall readinessHolds, recalls, lots, expirations, and affected-inventory response.
Staff workflowsFront desk, clinical, inventory, and administrative roles.
Analytics and optimizationUse operational data and staff feedback to improve the system over time.
From implementation to optimization
Launching iPothecary is intended to be an operating change, not a one-day software installation.
01Discover
Understand current workflows.
02Design
Configure products, people, and processes.
03Deploy
Set up software, hardware, and workflows.
04Train
Help each role understand its workspace.
05Optimize
Use data and feedback to improve.
From recommendation to reorder
Keep the product journey connected.
See how retail, inventory, product safety, and multi-location operations work together inside iPothecary.